Tot n Tales UAE ، علامة تجارية لنمط حياة الأطفال ، منتجات الأطفال ، ألعاب الأطفال

تسوق حسب العمر

استكشف منتجات فريدة من نوعها للبنين والبنات أثناء نموهم

الوافدون الجدد

Watch out for our exclusive collections

أهم فئاتنا

مجموعة مختارة من أكثر منتجاتنا مبيعا لأطفالك الصغار

Personalisation for Every Occasion

Tot n Tales is a one-stop shop of curated and unique products handpicked by our panel of mums for kids of all ages.

مراجعات الأرز

أحب الجميع عودة عيد الميلاد!

شكرا لك على خدمتك السريعة من خلال كل ذلك!

نيتيا

لقد تلقيت ضغط الطفل Omved كهدية وهو مغير لقواعد اللعبة!

إنه مفيد جدًا وسهل الاستخدام على طفلي حديث الولادة!

رأي

لقد استلمت أكياس السباحة منذ أيام قليلة ، تبدو رائعة!

فتحته ابنتي بالفعل

جيسيكا

كانت العربة الشخصية وكل شيء بداخلها جميلًا ومفيدًا جدًا!

شكرا لك

كارين

شكرًا لك Tot n Tales على صنع إطار الولادة الشخصي الجميل هذا لابنتي!

تبدو مثالية للغاية وهي ذكرى نعتز بها إلى الأبد!

Marwa

حتى أفضل مما كانت عليه في الصور! :) غير عادية ولكنها مبهجة

أوليفر دانيالز

لا يمكننا أن نكون أكثر سعادة ، المنتجات والخدمات رائعة للغاية!

تايلور
Tot n Tales FAQ

Frequently Asked Questions

Q: What types of products does Tot n Tales offer?

A: Tot n Tales offers a wide range of customised and non-customised products for newborn babies and children including Clothing, Bath Essentials, Decor, Dinnerware, Educational Toys and Learning tools, Personalised Stationery, Travel accessories, along with Gifting options for both children and adults.

Q: Where does Tot n Tales ship its products?

A: We currently ship to UAE, Kuwait, Qatar and Saudi Arabia. Our warehouse is based in Dubai, UAE.

Q: How can I contact Tot n Tales?

A: You can reach us via email at info@totntales.com or by phone and WhatsApp at +971 50 6460785.

Q: How long does shipping take?

A: Orders within UAE typically arrive between 2-15 business days depending on the product. The expected delivery timeline is mentioned on every product page on our website. If you would like to expedite your order or receive any product from our website by a specific date, please get in touch with us and we will try our best to accommodate your request. Shipping to Kuwait, Qatar, and Saudi Arabia may take longer, any time between 5-21 business days.

Q: How can I track my order?

A: Once your order has been shipped by us, you will receive an email with the tracking information. You can use this information to track your order through our courier's website.

Q: What should I do if I haven't received my order?

A: If your order has not arrived within the expected timeframe, please contact us via email at info@totntales.com or through WhatsApp at +971 50 6460785, and we will be happy to assist you with the same.

Q: How can I cancel my order?

A: If you wish to cancel your order, please inform us within 24 hours of placing your order as after this we will be unable to cancel or process a refund, especially for any customised orders.

Q: What is your return policy?

A: We have a 3-day return policy for non-customised products. This means you have 3 days after receiving your item to request a return. Please ensure the item is in its original condition and packaging.

Q: How do I request a return?

A: To initiate a return, please contact us at info@totntales.com with your order details and reason for return. Our customer service team will guide you through the process.

Q: Can I exchange an item?

A: Yes, exchange is possible for non-customised products within the 3-day return window. Contact us at info@totntales.com or +971 50 6460785 to arrange an exchange.

العلامات التجارية المميزة